Document management
Find the right record.
Search document text and indexed information, then narrow the results. Give teams a practical way to retrieve the records they need.
Laserfiche · Self-hosted & Cloud
Make Laserfiche work around your information and processes.
Bring documents, data and decisions together. Ascentas helps you design, implement and improve Laserfiche—from a searchable document repository to connected workflows and controlled records.
What is Laserfiche?
One platform. Connected capabilities.
Laserfiche brings document management, intelligent capture and process automation together—helping you organise information, control records and move work forward.
Content, processes
and intelligence.
CloudSelf-hosted
Intelligent capture
Scan, import and extract information
Documents & records
Organise, search and manage versions
Process automation
Forms, low-code and prebuilt solutions
Laserfiche AI
Smart Fields and Smart Chat
Integrations
Connect applications and data
Information governance
Access, audit and retention controls
Ascentas designs the solution around your organisation. Features depend on deployment, version and subscription; AI results need appropriate checking.
See Laserfiche in use6 real software views
Structured information
Put documents in context.
Give records useful fields, categories and validation rules. Consistent information makes documents easier to find and use in a process.
Forms & workflows
Move work through approvals.
Collect a request, route it for review and save the supporting information. Define who acts next and what happens when an exception occurs.
Work beyond the desk
Keep tasks within reach.
Use mobile forms and task access when work happens away from the office. Support the people who need to submit information or take the next action.
Process visibility
See where work is waiting.
Review outstanding tasks, completion and workload in one place. Use reporting to spot delays and guide improvements to the process.
AI-assisted processes
Make content more useful.
Bring AI into a defined workflow—for example, extracting key points or translating content. Keep validation and human decisions where they matter.
Genuine product screenshots © Laserfiche. Examples span Cloud and self-hosted releases; interfaces and features depend on version, subscription and configuration. Images show vendor demonstrations, not Ascentas customer systems.
Screenshot sources & product details
- Laserfiche 12 · Search
- Laserfiche · Metadata designer
- Laserfiche Forms · Process designer
- Laserfiche 12 · Forms mobile app
- Laserfiche Cloud · Operational dashboard
- Laserfiche 12 · Custom AI workflow
Further product information: document management, workflow automation andLaserfiche AI. The custom AI workflow pictured uses an external AI service; it is not the Smart Fields or Smart Chat interface.
Two deployment routes
Choose how it runs. Design how it works.
Self-hosted Laserfiche and Laserfiche Cloud share an information-and-process purpose, but differ in infrastructure responsibilities and available capabilities. Neither is automatically the right answer for every organisation.
Your managed infrastructure
Laserfiche self-hosted
- Where it runs
- On-premises or in an appropriate privately hosted environment, managed by your organisation or an agreed hosting partner.
- What you manage
- The server environment, upgrades, backups and recovery arrangements, alongside application administration.
- Where it can fit
- Requirements for infrastructure control, existing server-side integrations or a planned evolution of an established environment.
- AI is not Cloud-only
- Laserfiche 12 self-hosted subscriptions support Smart Fields using cloud AI services. Confirm eligibility and data handling; self-hosted does not mean every AI operation stays on your servers.
Vendor-managed service
Laserfiche Cloud
- Where it runs
- Laserfiche's SaaS platform, with browser-based access to the shared environment. Some capture or integration scenarios may still need local components.
- What Laserfiche manages
- The Cloud platform infrastructure and service updates. Your organisation still owns its users, permissions, records and process decisions.
- Where it can fit
- Teams seeking a managed platform, access across locations and less responsibility for maintaining their own Laserfiche servers.
- Check the fit
- Confirm the subscription, AI allowances, data region and integration options. Cloud and self-hosted are not a promise of feature-for-feature parity.
Check current self-hosted capabilities,subscription options anddeployment-specific APIswith Ascentas before selecting a route.
Licensing, without the guesswork
Subscription tiers, matched to the way you work.
Laserfiche Cloud offers subscription tiers with different capabilities and allowances. Start with the work your team needs to do.
Starter
A smaller-scale starting point for document storage and organisation.
Professional
Forms, process automation and integration for connected day-to-day work.
Business
Broader administration and records-governance capabilities for use across departments.
Business+
Expanded security and resilience options for larger-scale requirements.
What shapes the licence?
Deployment, tier, user numbers and roles, storage, AI/API allowances and any add-ons. Ascentas scopes implementation, migration, integration and support separately.
Already self-hosted or on-premises?
Check the installed version and existing agreement first. The Cloud tiers above are not a like-for-like self-hosted licence matrix. We help confirm the applicable subscription and entitlements.
Ascentas provides a tailored proposal for your licences and services. Packaging and entitlements are confirmed against your requirements. Discuss licence options with Ascentas →
What that makes possible
Documents that move work forward.
Example solutions, shaped around your records, people and approval rules.
Invoice & purchasing approvals
Capture → check → approveKeep the invoice, purchase-order context and approval history together, with a defined route for mismatches and exceptions.
Controlled operational records
Organise → protect → retrieveHelp authorised teams find the right case, education, care or business record, while managing access, changes and retention.
Contracts & employee processes
Collect → review → follow upConnect supporting documents to contract reviews, onboarding tasks or policy acknowledgements, with clear ownership of the next action.
How Ascentas can help
Plan, implement, improve and connect.
Scope varies by environment. The appropriate engagement is confirmed through discovery rather than implied as a standard package.
Consultancy and planning
Clarify information, process, user and technical requirements before committing to a route.
Repository design
Shape folders, metadata, access and working conventions around retrieval and use.
Implementation
Configure agreed capabilities, test realistic scenarios and support controlled adoption.
Workflow improvement
Connect documents to reviews, decisions, tasks and appropriate business rules.
Systems integration
Exchange approved context with other systems where interfaces allow.
Review and optimisation
Assess current friction, adoption and opportunities for a more useful environment.
A controlled route
Build from evidence, not a feature list.
Product capabilities, licensing and deployment options can change. Any proposed solution must be checked against the current Laserfiche environment and approved requirements.
- Business discovery
Define the problem, users, information and intended outcome.
- Environment review
Understand current versions, deployment, licensing and dependencies.
- Solution design
Shape information, workflow, access and integration around the evidence.
- Configuration
Implement an agreed scope with suitable controls and documentation.
- User validation
Test retrieval, decisions, exceptions and realistic working scenarios.
- Adoption and change
Prepare owners and users for operation, support and future evolution.
New work or customer support?
Use the route that matches your need.
Talk to Ascentas about a new project or improvement. For existing account, billing or service questions, choose the Ascentas Customer Portal on the Login page.
Plan a project
Discuss a new implementation, improvement, integration or migration requirement.
Contact Ascentas →Existing customer help
Find the right support route for your existing Ascentas services.
Go to Login →Connected services
Use the platform as part of the wider solution.
Laserfiche Enquiry
Start with the environment and the outcome.
Tell us whether you are planning, implementing or improving Laserfiche. Exact technical detail is not required.
- Approximate information is useful
- Required fields are marked *
- Do not include sensitive information